Search Tips for Local Businesses: Reviews

This is the final part of a 6 part series on search tips for local businesses

Reviews, Reviews, Reviews

Search Tips for Local Businesses: reviewsDid I mention reviews?

Reviews = “Social Proof” that your business is real. Positive reviews on a variety of sites, including Google+ are in important part of getting found online. If you think you are doing everything else right and you still are not ranking—take a good, hard look at your reviews.

Do you have reviews with stars? These are extremely powerful. You have to have 5 reviews at the time of this post in order for the stars to show up on Google. So if you don’t have stars, get more reviews. Ask your happy customers to review you on your Google+ page.

Make it easy for people to give you a review. Hand out a postcard or colorful piece of paper letting your customers know where to place a review. Be sure to list the sites that are popular in your area. If Yelp is big where you do business, be sure your Yelp site is up, accurate and give folks that link. Angie’s List big in your town—ditto. Facebook? Whatever service(s) your customers use the most, be sure they are active pages with accurate details, and have those links handy. Whether it is the biggest in the country is not the issue (other than Google—that ALWAYS makes a difference.)

Search Tips for Local Businesses: Content

This is part 4 of a 6 part series on search tips for local businesses

Provide Important Information, AKA “Content”

Search Tips for Local BusinessesWhen you are building your pages pay attention to both the content which is the information ON the page, and the tags and metadata—the information behind the scenes.

Even though some people will claim that the search engines don’t use keywords any longer, that is really a misinterpretation. It is true that keywords have been overused and abused, which has led to changes in how search engines work. But a keyword is at its most basic simply a word. It is a word, or group of words that people use when searching for your business. As long as people use words to search, then keywords will have a place in search engine algorithms.

Think about it this way. Twenty years ago if you wanted to find a place to have dinner you would grab the phone book and look under the restaurants section. “Restaurants” was your main keyword even back then, we just didn’t call it that!

Now, if you had a hankering for great chili rellenos, you would further refine your search and look for “Mexican Restaurants.”

Of course the phone book you grabbed was for your city or town, or neighborhood, right? You wouldn’t be looking in a San Francisco phone book and expect to find a great Mexican restaurant in Phoenix.

That is the importance of the information behind the scenes. By using metadata, tags, and even titling for your posts, pages, and images, you are helping the search engines determine which “phone book” your business belongs in.

Place your most important keyword, like Mexican restaurant, in your titles, images, and descriptions. When you are building your page content, you want it to sound natural, but you also have to create the right road signs so search engines can find you.

Some of your “road signs” will include links. These may be external links that take a reader to another site for additional information. You should also have internal links: links that go from one page of your website to another page on your website. Think of links as another way to help your readers (and the search engines) to find the information that is most important to them.

Search Tips for Local Businesses: Multiple Locations

This is part 3 of a 6 part series on search tips for local businesses

Multiple Locations, Multiple Pages

local business search tips for multiple locationsIf you have more than one office or storefront then you will want to create a webpage for each physical address. Depending on your business you may choose to have separate websites, but that may not be necessary, or even desirable.

Is each business a separate entity? Does each office service different cities or areas? Then you may want to have multiple websites.

On the other hand, it can be helpful if someone learns of your business from a friend or associate that they can discover you have multiple branches. They can then choose the location that is most convenient to their home and the one closes to their office. This can actually help you get more business than if each location had its own website.

Whether you have separate pages or entire sites is up to you, but either way be sure to have all the location information for your customers. Maps and photos of what the specific office looks like are a big help, too.

Search Tips for Local Businesses: Local Search Optimization

This is part 1 of a 6 part series

Local Search Optimization

local search marketing

Be sure your business is optimized for local search. It is important to note that this is different from traditional SEO practices. While having a website can be a great idea, it is not necessarily the first place you should start–even when talking about getting found online! (I know, sacrilege, right?)

What local search optimization does for you is it actually helps the search engines and your potential customers to fine you online. It also helps them to find what content is most important on your site, if you have one.

The first thing you must decide as a local business owner who wants to improve their local search rankings is what is most important for YOUR business. And that depends on the type of business you have. The needs of a retail shop will be different from those of a restaurant and those of a doctor, for example.

Most local businesses want more customers to come into their physical location. As one friend puts it, “boots in the door.” With that goal in mind, you want to focus your web presence on getting local search results.

If you don’t have a website yet, this is the ideal time to get it done right. A website is not just about looking good. It is about being found, and that requires the right structure. It takes some planning, but really is a pretty logical process. You can take this on yourself if you have or get the right training. Otherwise, hire someone who specializes in websites for local search results. This is a very important distinction to make when having your site built.

Already have a website? No worries. You can tweak what you already have to get found more easily by Google. If you don’t know how, give us or another local search company a call to improve your results.

The tools of the trade to get results: website structure, optimizing each page, using tags properly, and adding keywords, links, and metadata.