Banner Ad Scams Too Good To Be True

Posted on April 9, 2015 by Laurie

If you have a website or blog you have probably been hit up by “professionals” who are interested in “helping you” in a variety of ways. Sadly, many of these so-called pros are actually out to scam you. They may be after your money or they may be looking to infect your computer or your website with malware.

I am not an IT expert, I know enough about my computer and coding to get the job done–most of the time. I do have a good sense when something feels squirrelly. One of my sites was hacked once and I can tell you from personal experience that it was a royal PIA to get it cleaned up. Frankly, I don’t understand how people get their jollies this way–that site was not making any money, so it certainly wasn’t to make financial gain!

I digress…as I so often do 😉

The latest came through my contact form. The good news is that I can safely read the messages from my contact form. The other good news is that I was smart enough, awake enough, alert to the possibility enough (you choose the descriptor you think is right) to NOT click on the link.

Whenever I have a question about if something is legitimate I do a simple Google search. And guess what I found this time? Yep, lots of people are reporting this scam.

Here is the content of the message I got (please do not go to the URL listed–I have definitely NOT activated the link, but want you to be able to see the full scam)

Subject: Contact Form Results
From: Josephine Bergson <josephine.bergson@lltconsulting.net

Josephine Bergson wrote:
Hello!

My name is Josephine Bergson representing the advertising department of the LLT
Consulting company. We are interested to place ads (banners), of your choice, on
your websites.

Design and sizes can be seen on our website at www.lltconsulting.net/id_fvo24fca/
Depending on the banner size you choose we can pay up to $950.00/month.

If you are interested to become an advertising partner please let me hear from you.

Kind Regards,
Josephine Bergson
josephine.bergson@lltconsulting.net

Website:
IP: 209.222.26.85

Sounds great, doesn’t it? Too good to be true? That’s because it is!

This might be a great deal, but one of the flags is the dollar amount the are “offering”…but you don’t have to just take my word for it.

Read what a couple IT/high tech guys have to say about this scam (this links ARE active and click away!)

Michael Sheehan AKA HighTechDad: http://www.hightechdad.com/2015/01/22/blogger-warning-llt-consulting-banner-ad-scam/

and Len at Telapost: http://www.telapost.com/bloggers-scam/

Both these guys give good hints on how to determine if what you are being offered is spam. I love this part, do a simple “who is” search and “if the domain is new, registered to a funny name, in a foreign country, renewed recently, and does not belong to a legitimate sounding company you can be sure that the email has ill intentions.” (Thanks Len for that quote).

Also, be realistic, not greedy. If your site doesn’t get significant traffic (yet) then you probably won’t be getting these kinds of offers. If the money seems to good to be true, it probably is.

Clicking on links can load your computer with a malware or trojan. Len stated that he believes this single scam has affected hundreds of machines or more already. If you are one of the unfortunates who did click the link, check these guys out for suggestions on how to clean your machine.

To your successful online business–and pooh on scammers!

Search Tips for Local Businesses: Your Site Name

Posted on March 18, 2015 by Laurie

This is part 5 of a 6 part series on search tips for local businesses

Should Your Site Name be Your Business Name?

For many businesses, they want their website name to be the same as their business name. And for many this makes sense. Especially if you are a big, well-known brand. Someone looking for a hardware store in your area may just type in the name of one of the big box stores rather than using keywords. In those instances have your site name (your URL) match your business name is important.

If you aren’t a big brand, you might consider using a keyword in your URL, possibly in conjunction with your business name. If your business is specific to a town then you may want to also consider using your town name in your site name. Both of these can help the search engines know what your business is about and where you are located.

When people search for a Mexican restaurant they may not include the town they are looking in. That’s okay, because the search engines are smart and know the IP address the search was made from—and the town that that IP address is located in. It isn’t perfect, but it means that they will tend to serve to the potential customers the Mexican restaurants nearer to them, not ones across the state or country.

By including your town in your URL you can help the search engines serve up your listing to people in your area.

One word of caution—if you have your town in your URL then you do not want to put your town in every page and description. Sometimes that can be misinterpreted by the search engines as “keyword stuffing”

OK, you want to build a brand and therefore you want to have a website with your name, not a keyword based URL. That’s okay. There are ways that you can have your cake and eat it too. By having two URLs you can take advantage of local search strategies and still build your brand and name recognition.

Search Tips for Local Businesses: Reviews

Posted on March 18, 2015 by Laurie

This is the final part of a 6 part series on search tips for local businesses

Reviews, Reviews, Reviews

Did I mention reviews?

Reviews = “Social Proof” that your business is real. Positive reviews on a variety of sites, including Google+ are in important part of getting found online. If you think you are doing everything else right and you still are not ranking—take a good, hard look at your reviews.

Do you have reviews with stars? These are extremely powerful. You have to have 5 reviews at the time of this post in order for the stars to show up on Google. So if you don’t have stars, get more reviews. Ask your happy customers to review you on your Google+ page.

Make it easy for people to give you a review. Hand out a postcard or colorful piece of paper letting your customers know where to place a review. Be sure to list the sites that are popular in your area. If Yelp is big where you do business, be sure your Yelp site is up, accurate and give folks that link. Angie’s List big in your town—ditto. Facebook? Whatever service(s) your customers use the most, be sure they are active pages with accurate details, and have those links handy. Whether it is the biggest in the country is not the issue (other than Google—that ALWAYS makes a difference.)

Search Tips for Local Businesses: Your Home Page

Posted on March 13, 2015 by Laurie

This is part 2 of a 6 part series

Your Front Door AKA Home Page

When it comes to search tips for local business, your “home” page is vitally important when you are building your website. Compare it to your front door of your business. You can have a beautiful storefront, but if your number is not visible then important visitors won’t be able to find you. Sure your friends will know which door is yours, but how will the Fire or Police Departments find you?

Your entrance also gives other important data to people who stop by. You have signage that gives your name, your business hours, even a phone number so people can contact you. Either through your signage, or by peering through your window, potential customers can get an idea what your business is about and decide whether or not it is interesting enough for them to come in.

Your home page serves a similar function. It allows search engines to find you online, and that is how most potential customers will “happen by.” A good home page will let the customer know the most important part of your business, how to contact you, and when you are open. It will give people a peek into your store or office so they can determine if they want to enter.

Think about your home page like you were a potential customer. What information is most important to them? Is it easy for them to find it? Not everything has to be on that page—that would make for a cluttered page, but you want a customer to easily find how to get that information.

Social proof is an important part of marketing today. Make it easy for people to find your testimonials so they can see how wonderful other people think you are. Have you been in the news lately for a donation, a new service, or community involvement? Be sure links to these pages are up front and easy to find.

Search Tips for Local Businesses: Local Search Optimization

Posted on March 12, 2015 by Laurie

This is part 1 of a 6 part series

Local Search Optimization

Be sure your business is optimized for local search. It is important to note that this is different from traditional SEO practices. While having a website can be a great idea, it is not necessarily the first place you should start–even when talking about getting found online! (I know, sacrilege, right?)

What local search optimization does for you is it actually helps the search engines and your potential customers to fine you online. It also helps them to find what content is most important on your site, if you have one.

The first thing you must decide as a local business owner who wants to improve their local search rankings is what is most important for YOUR business. And that depends on the type of business you have. The needs of a retail shop will be different from those of a restaurant and those of a doctor, for example.

Most local businesses want more customers to come into their physical location. As one friend puts it, “boots in the door.” With that goal in mind, you want to focus your web presence on getting local search results.

If you don’t have a website yet, this is the ideal time to get it done right. A website is not just about looking good. It is about being found, and that requires the right structure. It takes some planning, but really is a pretty logical process. You can take this on yourself if you have or get the right training. Otherwise, hire someone who specializes in websites for local search results. This is a very important distinction to make when having your site built.

Already have a website? No worries. You can tweak what you already have to get found more easily by Google. If you don’t know how, give us or another local search company a call to improve your results.

The tools of the trade to get results: website structure, optimizing each page, using tags properly, and adding keywords, links, and metadata.

Internet Tips for Your Local Business Photos

Posted on January 29, 2015 by Laurie

Posting photographs online of your the work you do is a great idea.

But can it help you with getting more customers?

Yes, if done properly.

Here are some internet tips for using photos for your local business.

Use Original Photos

In other words, don’t use stock photos or rely on photos from “corporate” if you are part of a chain. Sure, include pictures of products as part of the items that you offer at your store–and those can be stock images–but be sure to include pics of your crew making a local delivery, a happy customer making a purchase (with their permission, of course), and even the items in your storefront or showroom.

Titles & Tags

Title and tag the photos to include what work was done and what City it is in. So if you delivered a new stove to Greeley, you want to be sure to label the photo something like “Greeley stove delivery.”

Spread the Wealth

Put your photos on all your different web properties. That means you should upload them to your website, your Facebook page, Google+ page, Twitter account, LinkedIn, and any review sites that you have built out such as Yelp and Angie’s List.

Tell the Story

Sure pictures are worth 1000 words…but be sure to include the words. Tell a little bit of the story of your business. Let potential customers get to know you and the work you do.

Mix it Up

When you are posting those images around the web be sure to use different wording. If you use the same titles and stories on all the sites you are at risk as being seen as posting “duplicate content” which can ding your results!

Be Real, Be You

Whenever you post photos or stories about your business, make sure it is accurate. Don’t try to be someone you are not. Let your personality come through. You want customers who will resonate with you, your staff, your products and services. That won’t be everyone–and that’s okay. Remember, there’s plenty to go around as long as we aren’t a bunch of Stepford Wives!

All Work Makes Johnny a Dull Local Business Owner

Go ahead and have some fun with some of your photos. Maybe you want to add shots from your company picnic or customer appreciation day–that’s cool. You can also include photos from things outside of work that you don’t mind making public. Do you love going hiking in the mountains? Does going fishing give you the peace of mind to be a better lawyer? Do you like restoring old cars? Are you an animal lover with a goofy dog or cat? Posting a picture that has nothing to do with work once in a while is just fine. People want to do work with those they know, like and trust. Don’t be afraid to let them know you–at work and away from the shop.

Are Citations Important for Local Business Success Online?

Posted on December 12, 2014 by Laurie

The short answer to the question, “Are citations important for my local business?” is yes, if you want to have success online.

What exactly is a citation?

A citation is when your business name, address, and phone number appears on another site on the internet. There does not have to be any other information about your business to qualify as a citation, but there are many other sites that will give more complete details about your business.

In order for your local business success online to happen consistency is crucial. It is vital that your citations be consistent in the information that they have about your business. Inconsistencies, even minor ones can have an adverse affect on your online success.

There are literally thousands of places where you can have a citation for your business. Opinions differ on whether or not you need to try to go after them all, which is an on-going task as sites come and go. Sometimes it depends on your business, your location, your service area, and the competition that you have online. Like most things, there isn’t a “one size fits all” answer.

If you have a presence online and you are not having success with getting customers through the internet, one place to look is at your citations. If you are not sure how to do that, or if you do not have the time or inclination to spend the time on the computer adding hundreds of citations it is time to call in a professional.

Contact Internet Advertising That Works and we can help get your online citations in line and more customers to your local business.

Not All Website Traffic is Good

Posted on December 4, 2014 by Laurie

In the world of internet advertising, marketers often look at website traffic as an indication that their work is successful.

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It may seem like the more traffic that is coming to your website the better, right?

Not necessarily.

Think about it like you would your brick and mortar store. You certainly want more “boots in the door” as one client puts it. But you want more than that as a business owner. You want people who will actually buy your products or pay for your services.

That doesn’t mean that every person who comes in the door has to buy something on the spot or you will kick them to the curb! Depending on your business you may actually have plenty of activity that does not, in that moment at least, seem to generate income.

Potential customers may browse through your shop and not buy now. For some, they look around and learn that your store does not fit their needs or style. Others like it, but don’t see anything right at this moment–but they probably will come back.

You may be a service business and provide free consultations. Perhaps you have a business where you offer free samples. These are types of advertising where you spend your time and/or money/goods in the hopes that you will get some customers. You know that your will not convert all of these trials into clients or customers, but if you are doing it right you will get more than enough to make this a great way of getting new business.

Now apply this logic to your website traffic. You may offer products for sale directly on your website, you may provide information that potential customers “consume” online as a way to get to know you (“a sample”), or your website may allow them to book an appointment, reach you by phone, etc.

These are all great forms of traffic. Some may convert to paying customers. Some will not. Just like the storefront example, there will be potential customers who decide that you are not a good fit for their current needs. That is OK. You don’t want or need every single human being on the face of the planet to be your customer. You want the RIGHT customers.

So when is website traffic NOT good traffic?

Let’s look at the storefront example again. Do you want to have a bunch of people who have absolutely no intention of buying your products or services loitering about, making it hard for your ideal customer to get through the door? Nope, you don’t. Do you want people coming in who are going to steal from you? Of course not.

You may not have a problem with too many people loitering around your site in cyber-space, but we can have problems with people trying to “break in” to our sites. These hackers may try to get in through the front door or they may use sophisticated code to try to come into your site through the backdoor.

Just as you might have security cameras to monitor and safeguard your physical doors, you will want to safeguard your cyber-doors as well.

Hackers will try to break into sites for many reasons. Sometimes it will be to try to get sensitive data. But just because you don’t collect information or accept payment on your website don’t think that you are uninteresting to cyber-thieves.

Be sure that your webmaster is keeping your website protected. The last thing you want to have happen is to look at your website and discover that it has been hacked. Best case scenario it is merely inconvenient–an inconvenience that takes time and money to fix. Something you just don’t need when you are trying to run a business.

How YOU Doing? Do You Even Know?

Posted on November 14, 2014 by Laurie

One of the most important things for any business to know is where their customers are coming from. This is especially important for smaller, local businesses with limited marketing budgets. 2013-04-23 18.06.21

Truthfully, it should not be that hard to get this information, but sometimes you would think we are asking our clients to perform surgery without anesthetic on their customers. Now, isn’t that a comforting image?

Of course you don’t want to barrage your customers by asking them for lots and lots of personal information or hound them. We all want to be respected when we are doing our shopping. And certainly not everyone is going to be forthcoming with personal details–and why should they?

The simplest way to find out how people found you is to ask. Ask when you are ringing them up as part of the conversation. Even if they aren’t buying anything right now they may come back later. See if you can begin to build a relationship with them so they know you and your business. Make your place a fun place (or serious place if that’s your style…just make it THE place they want to come to for your product or service.) ringing up customers at your local business

I have clients who want me to advise them on the merits of X or Y or Z advertising media, but they have no data to provide me. I cannot honestly tell someone if that vehicle is worth the money if they cannot tell me if they have had any results from it. Guessing just doesn’t help anyone.

You have to know your own business and your customers. I love it when a client tells me they know some general information about their customers. At least that is a start!

As the business owner you must consider where your business is located when deciding how to spend your marketing budget. Pretty much across the board it is safe to say that you want to be found on the internet…but does that mean spending a lot of money on a website? Does it mean you have to make big online ad purchases? Maybe…or maybe not.

Is the phonebook dead? Are newspaper ads valuable? These are questions we get all the time. The answer is: maybe…maybe not.

Even if you never liked taking tests, sometimes we have to test the waters to figure out what works. With some basic information on how your current customers are finding you we can help advise on what makes sense…but there will still be some trial and error.

Don’t ignore what has worked in the past!

Have you used mailings in the past with success? Is your business downtown where an old fashioned sandwich board sign or colorful balloons have drawn in passers-by? Have you built connections through your Chamber of Commerce? These are all traditional methods that are great as long as they work for you.

Bottom line–you want your phone to ring or people to walk in the door, right? Then do what works for YOU and YOUR business even if it isn’t the what all the “experts” are telling you works today.

Ranking #1 in Google is Best: Myth or Reality?

Posted on October 17, 2014 by Laurie

It was common just a few years ago for business owners to insist that they want to be ranked #1 in Google search. And just a few years ago that was both more critical. And it was actually possible to achieve relatively easily.

Nowadays, not so much.

With all the changes in the world of internet search, updates to search engines (remember the cutely named, but not so cute in results Panda and Penguin?) this has become more of a challenge.

Especially for local businesses, we have seen the search results change dramatically month to month as the search engines change the way they deliver results to the customer.

So what should you do?

First, keep in mind that searching on the internet is organic–meaning that it changes and evolves.

Second, recognize that the search engines underlying goal is to make money. Sure this includes taking in money (a lot of money) in advertising. But if that is all they did they would lose the end user–the people who are actually using their service. For free. That means they will keep changing and tweaking their systems in an effort to give the best results for the person conducting the search.

Third, face the fact that people are placing more and more faith in on-line reviews and ratings.

What does this mean for the local business owner?

Be willing to keep learning about local search, or be willing to pay someone to do it for you. The old days of placing the same old ad in the phone book or newspaper are gone. Not that you can not or should not advertise there. For some businesses print media is still a very valuable marketing tool.

Know what works for you–know how your customers are finding you right now. We’re finding that this varies by region as well as by business type. And of course, it changes over time. You need to keep asking your customers or clients how they found you. Don’t assume that just because last year most of them found you on Yelp* that next year they will too, any more than you would assume that because the phone book worked for you in 1990 it is still the best bang for the buck today.

Ask your best customers if they will give you a review online. Don’t offer them a free service or a discount in exchange for a positive review. That violates most terms of service. Simply ask them if they are happy with your work if they would do you the courtesy, or a favor, by writing a review.

Don’t worry if you are not in the #1 position on Google. Look to see who else is in the results with you. Take your business owner hat off and try to look at the results like a potential customer would. Which listings stand out the most? Is it the #1 listing? Maybe not.

Current studies indicate that listings with more reviews and especially lots of positive reviews with stars get clicked on more often–even if they are lower in the search ranks.

Focus on making your current customers happy. Ask for reviews.

And if you need more help, call in a professional–just don’t let them tell you they will “guarantee” that you will be #1 in Google. Now you know they can’t and that isn’t the bottom line anyway.

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